Consumer Focus is asking whether there is a need to change our postal service to stay ahead - Consumer super u Focus
Search for: This website is Being No longer updated. Caution Rock what exercised with Regard unrhyw information Contained on this page mp May No longer what it up to date. Please see Consumer Futures for cyfredol gwaith.
A new report by Consumer Focus - Sense and Sustainability super u - examines super u how consumers in the 21st century is likely super u to be in use postal services in the future, given the variety of communication options super u available to them.
The report is intended to encourage debate on how the postal service change for meeting the needs of users in the digital age, as the use of mobile phones and the internet will replace the habit of writing letters. In particular, it examines the potential implications for the universal postal service obligation 1.
2 The research revealed that consumers' habits when they are for personal and business communications super u has changed in recent years and continue to change, and they will use the postal service in a different way in the future. The user sets a different emphasis on the service, changing from sending letters to receive parcels, which means more interest in ensuring the delivery process more convenient. E-retailing sector increased significantly, and the postal service has an important role for businesses, especially SMEs 3.
Key research super u findings showed the following types: residential consumers may be less willing to accept postal deliveries during the week, but only the loss of Saturday deliveries SME users would be willing to accept a residential users also happy to see the abolition of discrimination between First Class and Second Class, as they see little meaningful difference between the two in terms of quality of service consumers want to see several benefits super u derived from reducing the frequency of service greater innovation in the options for sending packages and parcels to increase the number and range of collection points, to include longer opening hours and more convenient locations keep the current pricing structure (it's the same price for sending anywhere ') regulating the reliability and timeliness of the majority of The users felt that vulnerable groups, such as low-income households, older people or those with disabilities, are excluded further by wider use of electronic forms of communication, and they wanted to Ofcom, postal regulator powers to protect these consumers.
"The communications market will change dramatically and quickly, and is not a situation where the mail is left behind is acceptable. Consumers tell us that the mail will continue to be involved in their lives in five years, and that the postal service super u reflect super u their changing needs. We know that needs to be debated hard about this, and will, perhaps, means making changes to the current legislation and regulations, but that makes it even more important that we begin The discussion of this without delay.
'There is a growing tension between the substance of the universal postal super u service and its sustainability. Users should not be forced to pay a premium for the best possible service. However, that means that policymakers super u need to think long and hard about how to ensure that technological developments and changing markets provide good value and service to consumers, especially those most vulnerable. "
Notes to editors: Further reforms by the Government to service consumer advocacy, Consumer Focus will continue to operate for the benefit of users across a wide range of sectors super u along the transfer function of our general advocacy for Citizens Advice in April 2013. As part of the reforms, Consumer Focus is to set up a new unit to identify and represent the interests of consumers in complex regulated sectors, including issues relating to energy super u and the post, and in Scotland, water. Our Annual Plan for 2012-13 is available online. Consumer Focus intends to use the findings of this report is to contribute to Ofcom's consultation on the extent to which the market does not meet current mail users, which is expected to start in the autumn. super u Consumer Focus also has gathered together some video clips from Big Sofa to explain these findings. The Universal Service is set out in legislation, and is regulated by Ofcom. It is defined as follows: Send mail to every address in the UK Collecting and post office address super u of each Service mailbox six days a week for letters (including Saturday) service five days a week for parcels (day Monday to Friday) super u Affordable prices' to send the same price for an y
Search for: This website is Being No longer updated. Caution Rock what exercised with Regard unrhyw information Contained on this page mp May No longer what it up to date. Please see Consumer Futures for cyfredol gwaith.
A new report by Consumer Focus - Sense and Sustainability super u - examines super u how consumers in the 21st century is likely super u to be in use postal services in the future, given the variety of communication options super u available to them.
The report is intended to encourage debate on how the postal service change for meeting the needs of users in the digital age, as the use of mobile phones and the internet will replace the habit of writing letters. In particular, it examines the potential implications for the universal postal service obligation 1.
2 The research revealed that consumers' habits when they are for personal and business communications super u has changed in recent years and continue to change, and they will use the postal service in a different way in the future. The user sets a different emphasis on the service, changing from sending letters to receive parcels, which means more interest in ensuring the delivery process more convenient. E-retailing sector increased significantly, and the postal service has an important role for businesses, especially SMEs 3.
Key research super u findings showed the following types: residential consumers may be less willing to accept postal deliveries during the week, but only the loss of Saturday deliveries SME users would be willing to accept a residential users also happy to see the abolition of discrimination between First Class and Second Class, as they see little meaningful difference between the two in terms of quality of service consumers want to see several benefits super u derived from reducing the frequency of service greater innovation in the options for sending packages and parcels to increase the number and range of collection points, to include longer opening hours and more convenient locations keep the current pricing structure (it's the same price for sending anywhere ') regulating the reliability and timeliness of the majority of The users felt that vulnerable groups, such as low-income households, older people or those with disabilities, are excluded further by wider use of electronic forms of communication, and they wanted to Ofcom, postal regulator powers to protect these consumers.
"The communications market will change dramatically and quickly, and is not a situation where the mail is left behind is acceptable. Consumers tell us that the mail will continue to be involved in their lives in five years, and that the postal service super u reflect super u their changing needs. We know that needs to be debated hard about this, and will, perhaps, means making changes to the current legislation and regulations, but that makes it even more important that we begin The discussion of this without delay.
'There is a growing tension between the substance of the universal postal super u service and its sustainability. Users should not be forced to pay a premium for the best possible service. However, that means that policymakers super u need to think long and hard about how to ensure that technological developments and changing markets provide good value and service to consumers, especially those most vulnerable. "
Notes to editors: Further reforms by the Government to service consumer advocacy, Consumer Focus will continue to operate for the benefit of users across a wide range of sectors super u along the transfer function of our general advocacy for Citizens Advice in April 2013. As part of the reforms, Consumer Focus is to set up a new unit to identify and represent the interests of consumers in complex regulated sectors, including issues relating to energy super u and the post, and in Scotland, water. Our Annual Plan for 2012-13 is available online. Consumer Focus intends to use the findings of this report is to contribute to Ofcom's consultation on the extent to which the market does not meet current mail users, which is expected to start in the autumn. super u Consumer Focus also has gathered together some video clips from Big Sofa to explain these findings. The Universal Service is set out in legislation, and is regulated by Ofcom. It is defined as follows: Send mail to every address in the UK Collecting and post office address super u of each Service mailbox six days a week for letters (including Saturday) service five days a week for parcels (day Monday to Friday) super u Affordable prices' to send the same price for an y
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